At DYMEC, we strongly believe that our first responsibility is to earn the trust of our customers by offering superior service. Prior to sales, we prioritize the education of our customers to ensure they get the most out of our high-performance products. After the sale, our strong support continues with a broad collection of product training resources and technical support.
Pre-sales Services
Present products’ performance, features and parameters in details to our customers and help them get complete understanding.
1. Provide the optimum engineering and technical solutions to our customers
2. Provide ip and description configuration for purchased equipment
3. Provide system analysis before purchasing equipment
Post Sales Services
Professional training available for: installation, performance, operation, and maintenance.
1. Network analysis and documentation
2. IP addressing layout and documentation
3. Command line and Gui Training / VLAN Training
4. Free upgrade software to users
5. Installation services
6. Free product replacement within 1 years and maintenance within 5 years. (According to Warranty Terms)
Service Hot Line: (816) 988-7861
Service Email: support@dymec.com
